Privacy Policy

This Privacy Policy lets you know what we do with any personal information you share with us through our websites at www.craftwellusa.com and www.ecraftcentral.com, any promotional events, and other places we may collect your personal information, either directly or through our partners or affiliates.

Collection of Personal Information
You can visit our websites without disclosing any personal information. However, some of our customized features may require you to submit certain personal information such as your name, contact information, and demographic information. Such features may include our message board, contacting us and ordering products.

Uses
We keep any personal information you submit confidential. We do not share or sell your personal information to independent third parties. However, we may share your personal information with our partners and affiliates, including our sales agents and distributors in order to serve you better. We may also disclose your personal information if required by law. We may use your personal information to respond to your inquiries and requests for information, improve our products and services, conduct marketing research, improve our content, and inform you about our offers, promotions and any other information we would like to share with you about our products and services. If for any reason you would like to be taken off our email list, call or email us at cs@craftwellusa.com or (888) 315-8885 and you email will be removed from our distribution list.

Cookies
We and our service providers may use cookies and other tracking devices on our websites to enhance your use of our websites. Cookies are small files that are placed into your computer’s hard drive by your web browser. Cookies help us store your preferences and track and/or record statistical information about your use of our websites such as which pages you visit and how often and how long you visit them. You may choose to decline cookies by modifying your browser settings. See the Help instructions in your browser to learn more about cookies and how to manage them.

Security
We take protecting your personal information from theft, inappropriate use and improper distribution very seriously. We have firewalls and other security measures in place to minimize the likelihood of the theft, inappropriate use or improper distribution of your personal information. However, because no security system is impenetrable, we cannot guarantee the security of our databases or your personal information. To help protect the security of your personal information, if you create an online account, we recommend that you do not disclose your password to anyone else. You are solely responsible for maintaining the confidentiality of your user account and password and are fully responsible for all activities that occur under your account.

Children’s Privacy
It is against our policy to collect any personal information from users under 13 years of age. If it comes to our knowledge that we have unknowingly collected such information, we will make commercially reasonable efforts to delete such information from our database. If you are under the age of 13, please consult with your parent or guardian before using our websites.

Governing Law and Users Outside of the United States
The laws of the State of New York will exclusively govern the validity, interpretation and enforcement of this Privacy Policy and any claims between us, without regard to conflicts of law principles. Venue for any dispute arising under this Privacy Policy or any claims between us will exclusively be a state or federal court of competent jurisdiction located in Queens, New York. For users residing outside of the United States: We do not represent that this Privacy Policy complies with the laws of any other country. You are responsible for compliance with all applicable laws in your country of residence and consent to the collection and use of your personal information in the United States. Your use of our websites will be deemed to indicate your consent to this Privacy Policy.

Changes
As we continue to improve and add to our products, services and features, we will regularly review and update this Privacy Policy on our website to ensure that we protect your privacy interests. Please regularly visit this page to ensure you are aware of any changes to this Privacy Policy. Your continued use of our websites will be deemed to indicate that you accept this Privacy Policy and all updates.

Inquiries and Feedback
If you have concerns or questions about this Privacy Policy, or have any feedback on any of our products or services, please contact us at cs@craftwellusa.com or (888) 315-8885. Any feedback you provide us will be deemed to be non-confidential. We reserve the right to use your feedback without restrictions.

Last updated November 3, 2010.